Leo.JPGPre-Booking Required from December 2020 to February 2021

From 2nd December 2020, we are introducing a new pre-booking system for visitors to The Falconry Centre. Due to increasing social distancing regulations, we have decided to close for general admission and introduce pre-booking options in order to manage the number of people on our site. Whilst we have been grateful for the visitors coming to support us over the summer months, we have found it increasingly difficult to maintain safe and effective social distancing measures as we are unable to predict visitor numbers on a day-to-day basis.

We have therefore decided to offer two options for pre-booking your visit to allow you and your group to feel safe and comfortable while enjoying your time at our Centre. You can now choose between a One-Hour Visit or a One-Hour Visit Including Meeting Reindeer. Please see below for details on both options. 

One-Hour Visits

For winter 2020 to 2021, we are now offering one-hour visits for groups of up to six. You will be admitted to The Falconry Centre at your allocated time slot, when you will have 30 minutes to have a look around and see the birds in their aviaries, before being treated to a 30-minute flying demonstration. 
 
A one-hour visit costs just £40 for up to 6 people and is limited to two groups per time slot (total maximum of 12 people). Spaces are limited and will be allocated on a first-come, first served basis. For dates and time slots, please see the table below. Please note that we will update the table at the end of each working day, so it may be that not all advertised slots will be available when you contact us. To book your slot, please telephone us on 01562 700014 (9am to 3pm) and we will be happy to assist you.
  
A = Available

December 2020:

 

Date

11:00am

12noon

1:00pm

2:00pm

3:00pm

Wed 2nd      A  A  
Fri 4th      A  A  
Sat 5th      A    
Sun 6th   A  A  A
Tue 8th      A  A  
Wed 9th      A  A  
Thu 10th      A  A  
Fri 11th      A  A  
Tue 15th      A  A  
Wed 16th      A  A  
Thu 17th      A  A  
Fri 18th      A  A  
 
Further dates will be released in due course - please check here or follow us on Facebook for updates. 

reindeer.pngChristmas One-Hour Visit Including Meeting Reindeer

On selected dates for December, you can book a special one-hour visit to see the birds and meet two real, live reindeer! You and your group of up to 6 people will be admitted to The Falconry Centre at your allocated time slot, when you will have 30 minutes to have a look around, see the birds in their aviaries, and meet the reindeer, before being treated to a 30-minute flying demonstration. 

A one-hour visit including meeting reindeer costs just £40 for up to 6 people and is limited to two groups per time slot (total maximum of 12 people). Spaces are limited and will be allocated on a first-come, first served basis. For dates and time slots, please see the table below. Please note that we will update the table at the end of each working day, so it may be that not all advertised slots will be available when you contact us. To book your slot, please telephone us on 01562 700014 (9am to 3pm) and we will be happy to assist you.
 
  
A = Available

December 2020:

 

Date

10:30am

11:30am

12:30pm

1:30pm

2:30pm

Sat 12th  A  A  A   A  A
Sun 13th  A  A   A   A  A
Sat 19th  A  A   A   A  A
Sun 20th   A  A  A   A  A
 
Further dates MAY be released in due course subject to demand and availability - please check here or follow us on Facebook for updates. 
Frequently Asked Questions...

What happens if we cannot attend the slot we have booked, e.g. due to self-isolation or illness?
 
If you are unable to attend on the date you have booked, or if you do feel unwell, particularly if you have developed a cough, fever, and/or shortness of breath, please contact us as soon as possible and we will be happy to rearrange your visit for an alternative date. If you are cancelling on the day of your booking, you must contact us before 10am; failure to do so will result in us being unable to rearrange your visit and/or offer any discretionary refund. 

Please note that if you cancel one of the reindeer visits and there are no other slots available, you can instead book a slot for a one-hour visit without the reindeer.
 
Please telephone us on 01562 700014 if you need to notify us of a cancellation and to discuss your options. 
 
What happens if the weather is bad on the date I have booked?
 
We will go ahead whatever the weather. Please dress appropriately for the weather on the day of your visit. We do have a sheltered area for you to sit/stand during the flying demonstration in the event of rain, though this space is limited - we recommend wearing waterproofs in the event of rain! 
 
Can I bring more than six people?
 
Current social distancing regulations mean that we can only allow a maximum of six people per group. If you wish to bring additional people with you, you may book and pay for a second group for the same time slot, if a second slot is available. This will allow you up to a maximum of 12 people.
 
Can we hold and/or stroke the birds?
 
We do not allow or encourage anyone to stroke our birds. If you wish to have a go at flying some of our birds, we are still taking bookings for our Bird Handling Experiences - please click here for further information about the experiences that we offer
 
Can we stroke the Reindeer?

Yes - you will be more than welcome to stroke the reindeer!
 
What happens if I have to cancel and cannot book another date? 
 
Bookings are transferable - you can gift your session to someone else if you are unable to come or re-book. Alternatively, you can use the money you have already paid as a discount off one of our Bird Handling Experiences, please click here for details about the various experiences we offer. 
 
In exceptional circumstances, we may consider offering you a refund of up to £35, but this will be at our discretion. Please contact us on 01562 700014 if you need to notify us of a cancellation and/or to discuss your options.
 
Please note that if you cancel one of the reindeer visits and there are no other slots available, you can instead book a slot for a one-hour visit without the reindeer.

Terms & Conditions apply - please Click Here to view. Purchase of any visitor's entry ticket, Group Visit, Experience, Sponsorship package and/or booking of any Outside Event confirms understanding and acceptance of these terms and conditions.